Welcome

At Ontario Family Solutions, we provide real and actionable tools to help you in high-conflict co-parenting situations

Moreover, your family’s cultural needs, We Get It.

specialty of our services

CLINICAL DIRECTOR & FOUNDER

Parag Ray

SOCIAL WORKER, BA, BSW, MSW, RSW, ACC.FM(Qualifying)

At Ontario Family Solutions, we provide effective tools and strategies to best tackle high-conflict situations and personalities. Our comprehensive approach—assessment, investigation, consultation, training, and therapeutic support—empowers individuals and families to restore peace at home and beyond. We are driven by evidence-based, trauma informed principles, making a commitment to equitable outcomes.

Parag Ray, our Founder and Clinical Director, is a Toronto based Registered Social Worker and a respected High Conflict Family Consultant. With over 20 years’ experience in Canadian child protective services, Parag recognized the limitations of systemic barriers in supporting complex conflict cases. In 2020, she founded Ontario Family Solutions to provide advanced solutions for families and professionals navigating chaos.

Specializing in Forensic Child Protection Investigations while being mentored and further working as an Associate to industry expert, Howard Hurwitz, Parag brings exceptional command to case consultations and assessments. She currently serves as a Clinical Investigator for the Office of the Children’s Lawyer, Ministry of the Attorney General. Her own upbringing in Calcutta, India and lived experience in Canada brings her valuable cultural insight to this work, further complemented by her ability to deliver services in English, Hindi, Bengali, Urdu, and Punjabi.

Parag is a member in good standing with OCSWSSW, OAFM, OASW, and AFCC-O; she is also an active committee member of the AFCC-O.

Our services

Ontario Family Solutions

FREQUENTLY ASKED QUESTIONS

What clinical services are available?
  • Parenting Assessment (Formerly Custody/Access Assessment)
  • Voice of the Child Report (VOC)
  • Family Reintegration Therapy (Formerly Family Reunification Therapy)
  • Court Ordered Anger Management Program
  • Parenting Consultation
  • Professional Consultation

Parenting Assessment (Formerly Custody / Access Assessment):

  • With or without court orders;
  • Faster and more efficient than going through the application and intake system for subsidized
    government services
  • Parents choose their assessor
  • Parents may receive reassurance that all of their concerns have been thoroughly assessed/addressed
  • Assesses complex and high conflict cases with more serious allegations and concerns (e.g.,
    intimate partner violence, child resist-refuse dynamics, breakdown in parent-child relationships,
    mental health, addictions, criminality, grandparents’ involvement, blended family and cultural diversity needs)
  • Process can be used for all children (pre-verbal to teenage, special needs)
  • Parents receive a detailed, recommended, culturally equitable parenting plan, outlined decision making authority, breakdown of parental responsibilities, and other clinical recommendations,
    all in a Summary Report
  •  We provide Full Report for additional cost as requested by the Judge, either parent or their
    respective Counsels

Focused Assessment Report:

  • In some cases where there is one particular issue of contention, the parents may choose to opt
    for a focused assessment. This may include, but not limited to, choice of school, choice of
    medical or mental health evaluation/treatment, selection of sports/activities, grandparents’
    involvement, cultural belief/disparity, etc
  • In such cases, the process will be adapted to the needs of the family but typically include parent
    interviews, two children’s interviews and obtaining limited collateral information

Update Report:

  • In some cases where there is an existing Assessment Report completed by us or another
    assessor from before, and there has been an update on the case circumstances, ie. children are older; Judges may then request for an Update Report or either parent may choose to get one from the original assessor or us for a fresh new perspective

Voice of the Child Report (VOC):

  • No court order needed
  • Faster than a full assessment
  • Less intrusive than a full assessment
  • Does not require observations or professional/personal collateral information
  • Less expensive than a full assessment
  • Parents have control over choosing the assessor to meet with their children
  • May be completed prior to physical parent separation to help devise a child-focused parenting
    plan prior to moving into two separate homes
  • May be completed at any point following the physical parent separation to facilitate the
    development of a child-focused parenting plan
  • A VOC is very helpful as it can be added to another Lawyer-Mediator’s mediation process to help identify and assess the views and preferences of the child
  • Helps negotiations between lawyers to progress outside of court
  • Captures child’s voice, views and wishes focusing on child’s perspective
  • As child grows older and matures while the family dynamics change, parents can obtain an update regarding the child’s views and preferences with a fresh new VOC
  • In cases, where a child is resisting or refusing contact with a parent, the VOC is significantly important to be completed prior to initiating Reintegration Therapy (Formerly Reunification Therapy)
  • In evolving family situations, check-in interviews may be scheduled following the VOC to
    ascertain how the child is feeling about an interim schedule being implemented

Court Ordered Anger Management Program:

  • Especially designed program to meet court-ordered anger management counselling needs for individuals facing criminal charges and convictions related to Intimate Partner Violence, Addictions, Mental Health, Other Community Based Violent Acts. This service aims to rehabilitate the client and reduce the risk of reoffending
  • This program helps clients to cope with past trauma, abuse or mental health concerns and assists in recommending service plans to help secure employment, gain remedial services and fulfill court mandated programs
  •  A report and/or Certificate of Completion, which can be filed with the preceding court, is
    typically provided upon successful completion of counselling sessions or full program
  • Judges and Lawyers often request this service to support criminal matters pending before the
    court system prior to Hearings and Trials
  • Service is available in English, Hindi, Punjabi, Urdu and Bengali

Parenting Consultation:

  • We offer one on one parenting consultation to hear about your situation, family dynamics and case complexity
  • We guide you to choose our services that best supports your family and children’s needs, ie. s30 assessment, Reintegration Therapy, VOC, etc

Professional Consultation:

  • If you’re a lawyer, looking for information about how we can help children and families, and services we provide, please contact us directly.
  • If you’re a mental health professional looking for more information, tools, resources, articles,
    consultation, supervision, or training to work with high conflict families, children of divorce, get in touch with us by emailing (inbox email address here) or complete the Get in Touch form on our website
  • We will start the process as soon as each/either parent submits a completed and signed Retainer Agreement
  • We will start as soon as each parent sends in their respective Retainer fee or either parent sends in the Retainer fee in full
  • We aim to be as responsive as possible and make every effort for a quicker turnaround
  • Parenting Assessment (Formerly Custody/Access Assessment:
    It is our goal to complete the assessment process within 90 days from the point of parent interviews to the  point of disclosure meeting and submission of the report. However, the duration can be lengthened by delays in scheduling interviews, observation visits, obtaining extensive collateral information and other reasons outside of our control
  • Voice of the Child Report:
    We aim to complete the process within 6-8 weeks
  • Court Ordered Anger Management Program:
    We tend to offer 8-10 sessions on a once or twice a week basis depending on court urgency and other clinical factors
  • Parenting Consultation: At the on-set, we discuss and agree on a specified number of sessions for this
  • Professional Consultation: Frequency and number of sessions depend on the type of service being agreed upon at the on-set

Testimonials

Email

paragray@ontariofamilysolutions.com

Phone

+1 6476379780

Main Address

Suite 201, 20 De Boers Drive, North York, ON

Other Address

Suite 209, 350 Burhamthorpe Rd W., Mississauga, ON (By appointment)

Get in Touch